Arriving to enjoy our spa and what to expect

  • Please arrive 5-10 minutes before your spa arrival time. You will be asked to wait in the car and call reception on 01668 212250 to notify a member of staff you are all here. We will then let you know when we are ready to greet you too start welcoming you into our spa. 

  • Once entering Beau monde you will see a sanitation welcome area where a member of the Beau monde team will be waiting to greet you. You will not be allowed to enter Beau monde until your hands are thoroughly sanitised.

  • All guest will have their temperature checked by a member of staff upon arrival and asked a few simple health questions.

  • It is compulsory to wear a mask at all times during your spa experience, except whilst using the spa facilities and eating in our viewing room. We will encourage all guest to bring your own or we can provide you with a disposable face mask (This will be a charge of £1) for the time you are in beau monde. (please note these must be applied, worn, removed and disposed of correctly to avoid any contamination)

  • We encourage all guests to come ready for their spa day to reduce time in the changing rooms

  • You will then be seated either in our reception area or our upstairs viewing room to relax and receive an arrival drink as we make sure all booking information is correct. We will then proceed with our tour of our spa and new procedures so you can relax and enjoy you day.

  • Payment will be taken at the start of your day to reduce time at reception on departure.

  • We will encourage card payments to reduce handling of money where we can.

changing rooms-

  • We have reduced the amount of guests in each changing rooms.

  • Instead of male and female facilities for the time being, these will now be allocated to different parties in bubble 1-5, where there are male & female guests in the same party, we do have alternative options. 

  • All guest will have to book in and have a locker reserved for them.

  • There will be hand soap provided in each changing room as well as a sanitising station as you enter the spa facilities.

  • Extra signage will be put in place to remind guest of all new procedures.

  • At the end of your spa experience you will asked to put all used laundry in the bag provided in your locker and put back in your locker with door open. (this will let our team know which lockers have been used and needing sanitised)

  • We will ask all guests to change and shower promptly on departure time to reduce numbers in changing facilities.

Relaxation room-


  • There will be a hand sanitising station before entering 

  • Only small pre wrapped/packaged snacks will be provided 

  • Water will be available with disposable glasses only.

  • Masks can be removed however a 1 meter distance must be abided. 

Viewing room-

  • There will be a hand sanitising station before entering 

  • Lunch will be provided as normal, using normal glass, table wear and cutlery.

  • All members of our team will be wearing masks/visors whilst serving.

At this time it is all very strange and like other businesses changing how they do their job, there will be teething problems. So please be kind when in Beau monde as these new regulations are strange to all of us and we are doing the most we can to keep our team and guests safe through covid-19



A massive thank you from us all here at Beau monde! And we can’t wait to see you all soon!!



The Beau monde team x