LEISURE GUIDANCE NOTES
RULES & NOTES OF GUIDANCE
Adult: Application for everyone over the age of 18 years old, or 16 years old if a parent or guardian will pay the monthly subscriptions and be responsible for under 18’s behaviour. The same parent or guardian shall be responsible for ensuring that club rules are adhered to and that their membership fees are paid in line with the terms and conditions of direct debit collection. Junior: 13-15yrs must have at least one parent or guardian as an active adult member. Members or cottage guests under 16 years of age must be supervised at all times whilst in the club, unless they are involved in a children’s activity session.
Child: 4-12yrs must have at least one parent or guardian as an active adult member. Members or cottage guests under 16 years of age must be supervised at all times whilst in the club, unless they are involved in a children’s activity session. Infant: 0-3yrs
You must not consume any food or drink in the club that you have not bought from within the club.
Crockery and glass in any shape or form is not allowed in the club.
Use of photographic equipment is not allowed without approval from the Leisure Club Manager or Leisure Director.
We reserve the right to use any individual or group photographs or movie shots for press or promotional purposes. Where possible we will ask you to sign a use of image form.
Persons who appear to be under the influence of drink or drugs will be asked to leave the club.
Any person whose behaviour is deemed inappropriate by staff, will be requested to leave the club. Any incidents of this nature should be reported to a member of staff immediately.
All equipment, staff and fellow users must be treated with due care and respect.
Appropriate footwear and clothing must be worn at all times whilst in the club.
Please use the lockers provided for your personal belongings.
All lost property found on the premises should be handed into the club reception. No underwear, hair brushes, shampoos, soaps, deodorants or similar products will be kept in lost property; they will be disposed of immediately. All other items will be kept by the club for 14 days and then donated to local charity. Members and their guests are particularly advised not to undertake strenuous physical activity for which they may be medically unfit.
All members and guests use the equipment and facilities entirely at their own risk and the club do not accept responsibility for any harm or injury to any member or guest however caused.
Members and guests who have any reservations as to their physical condition are advised to have a medical check-up before embarking on any exercise.
Beau monde reserves the right at any time to, and without notice, to remove facilities for maintenance and refurbishments.
Beau monde reserves the right at any time to, and without notice, to set aside facilities for tournaments, exhibitions or other social activities.
Smoking and e-cigarettes are strictly prohibited in all areas of the club a part from the designated smoking area.
Beau monde reserves the right to refuse any person admission to the club without reason.
Fees & Charges
The Joining Fee / Initial Payment or paid in full annual fee is due from you to us, is payable immediately and is not refundable other than in the event of breach or negligence by us.
The payment amount is due from you to us. You are obligated to make the “Minimum No. oft Payments” stated with the first one being paid on the 1st Payment Date and then every month thereafter. You are obligated to make every Payment regardless of non-attendance, except where the cancellation terms below are met. See Cancellation section below.
If you fail to pay any monies due under this agreement you may be charged an administration fee of £25 (which they require to cover their costs of seeking to pursue such payment from you).
You agree to advise us promptly of any change to the members’ details provided.
If you fail to pay any amount due under this agreement for a period of more than thirty days, then we may pass the debt to a third party company for collection. The reasonable and direct costs incurred in employing the third party company will be borne by you including costs in tracing you if you have changed your address without telling us.
Memberships can be transferred to another person’s name for a fee of £45. Subject to T&C’s.
After the final payment has been taken you may also cancel your payment plan mandate directly with your bank.
Enforcement and Termination
If we take no action or let you off any breach of this agreement or give you extra time to pay or comply, it will not stop us enforcing the terms of this agreement strictly at a future date.
We may terminate this agreement with immediate effect on notice to you if you are in breach of the Clubs Rules (i.e. Stealing or other criminal activities within the facility). In this event you will not be liable to pay any further payments, provided such breach is not deemed by us to have occurred primarily in order to qualify you for a refund or no further payments.
Long term (over 3 month) illness or injury: This agreement may be cancelled in the event of an illness, injury or medical condition which in the written opinion of a doctor or other suitably qualified medical practitioner prohibits exercise for 3 months or longer upon appropriate proof being provided.
Redundancy: This agreement can be cancelled upon appropriate proof of redundancy from your employer or other loss of livelihood.
Please note – ANY Cancellation for the above reasons will not be effected until the appropriate proof is provided and received (in writing or via email) to the club’s Membership Administration Department.
Breach: This agreement can be cancelled if we are in breach of contract including if we do not provide facilities or services you may reasonably expect and we have fallen well below that standard.
Temporary Illness or Injury: This agreement may be frozen in the event of a temporary illness, injury or medical condition which in the written opinion of a doctor or other suitably qualified medical practitioner prohibits exercise for a period of time.
Please note – ANY Freeze will not be effected until the appropriate proof is provided and received (in writing or via email). firstname.lastname@example.org. If you choose not to use the club facilities for any reason you may suspend your membership. You must however have completed three full months as a member to qualify for suspension. You may suspend for a minimum of one month to a maximum of three months within any period of 12 consecutive months. A monthly fee is charged for each month during the suspension of the membership.
Should a member wish to freeze during their contracted period they may do. The month’s frozen for will simply be added to the remainder of their contracted period at the end of the freeze.
Backdated freezes will not be allowed.
Please note – A freeze period does not affect the Minimum No. of Payments you are due to make and any payments remaining at the time of the freeze will remain due and recommence on a monthly basis once the freeze period has completed.
A Member who has “frozen” his/her membership will not be allowed access to the club.
Membership Card / Band
A Membership Card will be issued to every member, upon signing up to one of our memberships.
Every member or guest MUST collect a band from reception before entering the leisure club facilities.
Any member attending the club without a valid Membership Card may be asked for proof of identification.
There is a fee (as set out in the relevant, then current, club Price List) for replacement of lost, stolen, or damaged cards or bands. Members must bring their cards for entry/exit.
If you require a new card then please see the reception team who will be able to help you.
Membership is only valid for the named member and cannot be used by anyone else.
As such, you may not give your membership card to anyone else or allow the card to be used by anyone else. If you give your membership card to another person, then we may terminate your membership without any refund.
The club reserve the right to refuse entry if a valid membership card is not produced on entry of the club. A new card will not be issued unless it is purchased for £5.
No access will be allowed during 24-hour access without a valid membership card. On termination of membership, for any reason, the member is required to surrender his membership card to the club.
Guests & Visitors
Members (over the age of 18) can bring guests to the club upon payment of the guest fee or upon presentation of a valid guest pass
Members must accompany their guest at all times if paying a guest fee.
Once Children reach the age of 4yrs they will be charged a guest fee at a child rate.
Members must ensure that their guests abide by the rules of the club and accept responsibility for their guest’s behaviour.
The club reserves the right to refuse any person admission as a guest to the club without reason.
Any person who removes, damages or destroys any property of the Leisure Club shall be responsible and liable for the replacement or repair of such property at his or her sole expense & shall indemnify the company against any costs or expenses however incurred by the company in repairing or replacing such property. Prosecution will follow in certain cases.
For your comfort, appropriate exercise clothing and shoes should be worn whilst exercising
Please wipe down gym equipment after use.
Please replace weights after use.
We urge all members arrive on time for any appointments with the fitness team or personal trainers.
If you need to cancel an appointment please let the club know with at least 24 hours’ notice. Failure to keep an appointment and or cancelling without adequate notice may result in the club removing your booking privileges.
Children between the ages of 13-15yrs are permitted to use the CV and Functional Areas but must be fully supervised by an adult member aged 18 or above. They are not permitted to use the Resistance Area. Children between the ages of 10-12yrs are not permitted to use the fitness suite.
supervised by an adult member.
Children 12 years and under are not permitted to use CV, Functional and Resistance Areas.
Behaviour & Dress
Please behave appropriately when in or around the club. Do not use foul, loud, or abusive language; do not act in a threatening manner. Beau monde leisure Club will not tolerate violent or aggressive behaviour.
Beau monde Leisure Club may terminate your membership or may refuse you entry into the club, or eject you from the club, if you commit a breach of the club rules, or any other serious misconduct.
All complaints should be communicated to club management, or in writing through the feedback boxes / systems provided in club, or by post to the Leisure Club Manager.
Please dress in suitable clothing whilst in the club. Guidance as to suitable attire may be obtained from the Leisure Club Manager who may, at his/her discretion, require you to leave club premises or part of the club premises, if you are not dressed appropriately.
We would ask members to observe where possible to wear non-court marking shoes, i.e. black soled shoes, in the Studios.
Towels are available to hire from reception. There is a charge for the hire of a towel and it must be returned to the towel bin provided.
For the discretion of all our members and guests, children are not permitted to use the changing rooms of the opposite sex once they have reached their 7th birthday.
If a child is tall for his/her age and is under 7 years, it is at our discretion to prevent access into the changing rooms of the opposite sex.
Families with children 7 years or older are encouraged to use the Family Changing facilities
Please look after your valuables. The club cannot accept liability for loss or damage to any property left on this area whether stored in lockers or otherwise.
Please dispose of all litter in the bins provided. Please report the presence of suspicious individuals in the locker room to a member of staff.
Members or guests without children are required to use the single sex changing rooms.
Any members or guests found to be using these facilities without children will be asked to vacate the changing rooms.
Lockers are to be used for legitimate purposes only.
Please report any facility problems and/or injuries to the club staff immediately.
Club staff reserve the right to check lockers to resolve safety/security concerns. We will attempt to contact the member should this occur.
You must remove all of your items from the locker when you leave the facility.
Daily lockers sweeps will take place to ensure belongings are not being left and lockers are not being reserved. If necessary, club staff will remove all contents and hold items within lost property.
Swimming Pool, Poolside Spa & Thermal Suites (“The Spa”)
Members and their guests use the swimming pool and spa area at their own risk and the club does not accept any responsibility for any harm or injury to any member or guest however caused.
No running or potentially dangerous activity is allowed. Children under 13yrs must be supervised in the pool by an adult aged 18 or over at all times.
If any child vomits or soils within the pool a £75 charge may be enforced for cleaning.
For reasons of health and hygiene, it is mandatory for all members and guests to shower before entering the pool.
Members & guests must correctly wear conventional swimming costumes only.
The pool may be reserved at certain periods for special events in part or as whole. Prior notice will be displayed on the club notice boards.
The pool must not be used for coaching/instructing unless prior approval is given by the Leisure Club Manager or Leisure Director.
Non swimmers should wear approved swimming aids, except in an appropriate teaching environment (ask reception or a Lifeguard).
Swimmers (or accompanying adults if under 8) must let pool staff know of any illness or disability that may affect them. This is for your safety as well as the safety of others.
Masks, snorkels and flippers are not allowed in the pool during general swimming sessions.
Outdoor footwear should be removed prior to entering the pool changing/spectator area. Spectators are required to wear the blue shoes covers provided.
Please shower before entering the spa facilities or swimming pool.
You must not run around on poolside.
No balls, floats, or inflatables are permitted in the swimming pool area other than those provided by the Club. Buoyancy aids are permitted.
Children under 8 years old must be supervised in the ratio of 1 adult: 2 children.
In the pool an adult can be responsible for a maximum of two children (under 8).
You are requested to wear swim attire when in the spa area.
Please do not bring oils, essences or flammable items into the spa areas. Soaps and shampoos must not be used in the spa.
Children under 16 years old may not use the spa facilities.
Expectant mothers should not use the spa after 5 months of pregnancy: consult your doctor for advice.
For your safety and comfort please refrain from stepping on the Spa cover grills.
These facilities are mixed so all members should ensure that swimming costumes or towels are worn in these areas.
Shaving and eating is not permitted in these areas – membership may be terminated immediately.
The use of these facilities is at their own risk and the club does not accept any responsibility for any harm or injury however caused.
For hygiene purposes, towels must be used in the both Saunas for members to sit on.
The club’s liability for damage or loss to member’s property is strictly limited to any damage or loss suffered as a result of negligence of the club, its staff or its agents. Without exception the club will not accept liability for the safety of members & guests or their personal property brought onto the club site, unless such property is handed to the club reception & a signed receipt is given (this doesn’t include lost property). The club reserves the right, in its absolute discretion, to refuse to store any such personal property of members or guests. Property stored in lockers provided by the club or its agents are stored at the owner’s risk and no liability for loss or damage will be accepted by the club. Cars parked in the club car parks or elsewhere on the premises and all the contents in them are left at the owner’s risk and the club will not accept any liability for loss or damage in respect thereof. The Club cannot accept any liability for any accident to any member or guest that may occur on the premises or within the grounds of the club other than liability, which may arise from negligence of the club, its staff or its agents.
Any member or guest who suffers an accident on the club premises or in the club grounds must report the accident, and the circumstances under which it occurred, to the Duty Manager immediately following the accident.
The car park is available for members, hotel guests, visitors and employees of Beau monde
The car park can only be used by Members, guests, and visitors while they are on Club premises. You may not leave your car in our car parks at any other time.
No unauthorised parking is permitted. Unauthorised parking and or car parked incorrectly may be clamped and a fee may be charged for removal of the clamp.
We cannot accept liability for theft or damage to cars parked in the car park.
Do not use the fire exit to leave the club unless during an evacuation. Fire exits are alarmed.